Lifetime "No Worries" Returns

• Opening a box to verify contents, size, and/or fit does not disallow a return. Products showing signs of use (particularly odors) are not considered new, and are thus non-returnable.
• The condition and packaging of a returned product must be as it was when received, complete with all warranty cards, original box(es), original packaging, and manuals/instructions.
• Please be careful when opening and trying your item(s) so that you can get a refund should the item not be what you imagined. It's kind of like buying a new pair of shoes - give your new pair of sneakers a good test on carpet, but once you take them on the trail, they're yours to keep!
• All return shipping charges and materials are your responsibility unless you purchased Return Shipping Insurance.
• The original shipping charges or express shipping charges are non-refundable.
• If you refuse the delivery of a package, you'll be charged for return shipping.